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Automated Support vs. Human Interaction : Which Proves Superior for Customer Support ?

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Many businesses grapple the question of whether a chatbot or a person on chat is better for handling customer questions. Virtual agents offer benefits like round-the-clock availability and quick https://intelliclabs.com/ai-business/the-truth-about-chatbot-vs-live-chat-customer-support-backed-by-real-data/
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